FAQ: No Place Like Home: A Store for Lolita Collective
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Is there a date for the Grand Opening Celebration?

As things are shaping up, it’s looking like that event will likely take place early next year. We want to make sure that we can host and celebrate within a fully decorated and completed space, and that takes time and work, so we haven’t locked down an official date that’s ready to be shared with the public yet.

Right now we are putting our effort and attention to making sure our Kickstarter campaign is the best that it can be. Once it wraps up, we’ll be ready to fully switch gears to getting our retail space ready to celebrate with you!

Last updated: November 17, 2023 08:58

Your retail store is already open -- Why run a Kickstarter?

We’re ready enough to welcome customers, but our vision for this space is bigger than just shopping.

Our storefront is a big space in terms of square footage, and we have enough room to host tea parties, pop-up shops, fashion shows, photo shoots and other events for the J-Fashion community, but that requires additional furniture, decor and equipment that we currently do not have. We’re reaching out to the community via Kickstarter to source the last bit of funds needed to finish our store’s transformation. We hope you can pitch in!

Last updated: November 21, 2023 10:26

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us